Why it's wise to keep an eye on your broadband provider

A while ago I blogged a moan about Plusnet, my home internet provider.

I discovered that buried in an emailed 'account update' they had introduced a 4gb download limit on my account (the information was buried in a huge list of items and I had missed it).

As I review games, and some are delivered via the web I had encountered problems.

I downloaded Spore and at 3gb had bust my monthy limit for 'peak usage' which, it turns out, is between 8am - midnight.

Plusnet drastically throttled back my speeds making me annoyed, and it was only after complaining that they were put back up again (I'm not a big user at all - no movies etc).

Today I thought I'd check their site and found they're offering a new 'value' package for £5.99 a month, rising to £11.99 depending on your area.

My exchange is actually in an area which is 'market 3' coverage so I would be able to stay at the lower subscription level.

The 'value' package offers 10gb monthly peak usage - so it would, in fact be a substantial upgrade from the current one I pay £14.64 a month for.

Just goes to show, it pays to keep a check on what your provider is doing!

I'll let you know if Plusnet manage to shift the goalposts again, if the speeds are slow, or they try to dodge allowing me to stay on the lower pay level etc etc!