Vodafone raises prices - and doesn't tell customers

By Ben Hurst on Aug 17, 08 10:00 AM

Mobile giant Vodafone have hit the headlines for ramping up their minimum phone charges by an eye-watering 25 per cent - and not telling their customers.

Basically if you're on that network you will have received an insert in your bill last month detailing the prices - but not saying that they'd actually gone up.

Calls to 08 numbers like the free to landlines 0800 and the not so free 0845 are going up by even more - 30 per cent.

It's pretty underhand - and after all when you sign up to a deal, say, for 12 months as part of a package with a new handset, you would do so knowing what the charges would be

OK so prices go up - but if you're doing it by such a huge amount then stating so, rather than trying to sneak it out, should be how a responsible and honest big business should act.

Next time you get any letter laying out what you're paying, I suggest you compare it to what you were paying before.

You just can't trust companies to tell you that they're changing things - a pretty poor state of affairs.

Below: Vodafone - check your bill because you can't rely on this company to be entirely clear about the small matter of putting up charges by the small matter of a quarter.

voda.jpg

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Ben Hurst

Ben Hurst

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