Ebay feedback update

Just a quick update on the eBay feedback issue - apparently there's quite a stink being kicked up at the Internet Retailer 2008 Conference & Exhibition taking place at the moment in Chicago.

It seems that sellers are fuming that non-paying bidders are simply leaving them negative feedback and ebay isn't removing it.

According to the gossip, if a seller starts an unpaid item dispute, when the buyer gets the note through, all they have to do is respond.

eBay, whose customer service and complaints department is mostly automated emails, can't cope if someone sends back a message as part of this disputes process.

So if a buyer sends back the message to the unpaid item note: "I'm not paying, sod off" eBay notes it as a reply and refuses to remove negative feedback, even though the item has not been paid for.

I predict change, and soon.