Off their trolley
What is this problem people have in distinguishing between trolleys and baskets and counting up to 10 in supermarkets - apart from the fact they don't see why they should queue with the peasants when there is a fast checkout available?
If the sign says baskets only and your basket is waist high with wheels and you push it, then the chances are it does not mean you.
Equally signs which say 10 items or fewer do not mean give or take a couple of dozen bits of shopping or alternatively whatever you can fit in a basket, including those on wheels. Ten is fairly specific and probably selected as it is easy for most people to manage.
If in doubt, if you get beyond the fingers and thumbs on both hands when you count your items then, unless you have suffered amputation in some terrible accident or have extra digits as a result of inbreeding, the chances are you have too many items and should join a regular queue.
Perhaps the reason they are fast checkouts could be because only people with baskets or 10 items or fewer use them - just a thought.
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The same persons who travel up walsall road alongside you (and me)! These same problems happen here in Torbay, so it is a national problem. It seems that in the 80's, the culture eroded to generally ignore rules of culture, respect and courtesy. The erosion began before tha,actually. The 60's exposion of freedoms never seen before, by us ordinary mortals. Unfortunately, we were given an inch and took the mile!.